You have booked a cab through your mobile app and are waiting for it, when you suddenly get a notification that your ride has been cancelled from the driver’s end. Off course, you definitely feel agitated and very angry. No, one likes to get rejected.
However now, Refusal by cabs of app-based aggregators will be a thing of past for people of Delhi, the government of Delhi is planning to bring rules of slapping the driver with a fine of Rupees 25,000 if he cancels the ride without any valid reason.
The policy by the state government promises fair pricing and all the safety measures for girls. If the cab driver misbehaves and tries to molest any girl passenger will led to a police complaint against the driver.
The draft “Licensing and Regulation of App-based Aggregators Rules, 2017” and the City Taxi Scheme, 2017 are being vetted by a panel headed by PWD minister S Jain. The panel is expected to finalize the policies soon and send them to the Delhi cabinet for approval.
Cab services are an important means of transportation in a growing city and a large number of commuters are now using taxis through app-based aggregators. There is an urgent need to frame rules to regulate the operation of these cab services,” said a transport department official.
Once the rules are implemented, app-based aggregators would have to get a license from the department to operate in Delhi. They would have to operate a 24x7 call-center and also share live GPS data of all cabs with the transport department’s control center.
The pricing of the cab will be fixed from maximum to minimum by the transport department and any violation of this law will cause the driver fine of Rupees 25000.
This new cab service policy in Delhi will also tend to make your rides safer and will keep your data secure.
There will be also a special feature of Panic button in case of shared rides, in case are uncomfortable with the cab driver or even your co-passenger.
A clear and visible picture of the driver and description of vehicle has also to be provided via the app and the cab should have a GPS display on a screen not smaller than six inches that will show real time location of the vehicle. The policy also recommends that the app should have features like a firewall to protect personal data of passengers.
Any person convicted, within the past seven years, of driving under the influence of drugs or alcohol, or convicted at any time for any cognizable offense, will not be permitted to drive. The policy advises aggregators to encourage more women drivers to join their platform.
A transport official concluded that most of the people these days use hire cab through your mobile apps, so there is an urgent need to frame some policies.